Vivea FAQ's - Questions & Answers about the Vivea Hotel Bad Häring

Our Vivea Hotels are divided into two price categories. The new or modernised Vivea Hotels are in a higher price category.

Cancellation conditions at the Vivea Hotel Bad Häring:

-> Cancellation up to 7 days before arrival is free of charge

In the event of cancellation within 7 days, we reserve the right to charge the following cancellation fees:

• 6 days to 1 day before arrival: 25% of the total amount of the booked stay
• On the day of arrival: 80% of the total amount of the booked stay
• In case of no-show: 100% of the total amount of the booked stay

We reserve the right to reserve 25% of the price of the stay on your credit card as security (amount is reserved on the credit card but not yet debited).

Special cancellation conditions agreed in individual cases take precedence over these regulations.

" Online cancellations or changes to reservations are currently not possible.

Please contact our reception team in Bad Häring.

We offer various forms of discounts.

In addition to our early booking discount, we also offer loyalty bonuses, gift vouchers and a best price guarantee for direct bookings.

We value the trust of our guests.

For every week you spend in one of our Vivea 4* hotels, you will receive a loyalty bonus of € 30 (per week's stay).

Regardless of the length of your next stay, you can claim your personal loyalty bonus in all our Vivea 4* hotels.

Valid for private arrivals. Does not apply to long-term stays of 6 weeks or more and stays made via a contractual partner. One-time bonus that can be redeemed on your next private stay within 13 months from the date of departure (redeemable from one month after the date of issue). One loyalty bonus card can be redeemed per person per stay. If the loyalty bonus card is lost, it will not be replaced. The loyalty bonus can be redeemed in all Vivea 4* hotels.

Thank you very much for your loyalty!

Out of consideration for guests with allergies and for health and hygiene reasons, we ask for your understanding that pets are unfortunately not permitted in our hotel. Thank you for your understanding!

Our Vivea Hotel is barrier-free, and there are also some wheelchair-accessible rooms and a pool lift in the therapy pool.

Please note: some areas, such as some of the swimming pools, are difficult or impossible to access with a wheelchair.

Special diets such as gluten-free, lactose-free, vegetarian and vegan are available on request and after consultation with our team of dieticians. We will of course take any intolerances and allergies into consideration.

A meal plan is drawn up specifically according to your requirements and passed on to our kitchen teams for further processing.

A vegetarian dish is available daily as standard.

Daily from 07.00 - 09:30 a.m.

At the hotel, you can enjoy a cup of coffee during the day with a selection of delicious cakes, tarts or ice cream sundaes and round off the evening with a glass of wine or a refreshing drink at the hotel's own bar or café.

Choose from the following options to give the gift of a stay at our Vivea Hotel:

• Order a voucher in our online voucher shop:
  Online voucher shop | Vivea Hotels
   
• Order vouchers directly at the hotel:
  Vouchers can be ordered directly at the hotel by telephone or on site. Please get in touch with our reception team: Bad Häring +43 5332 90500

NOTE: All purchased vouchers can be redeemed in all Vivea Hotels as well as in DAS SIEBEN, regardless of the hotel in which they were purchased.

-> Vouchers that you can purchase in our online shop or in our Vivea Hotels are valid and redeemable indefinitely.

-> Vouchers that are raffled off or issued as part of a competition, special offers or promotions are limited in time. The period of validity is noted individually on the respective voucher.

All vouchers purchased can be redeemed both at Vivea Hotels and at DAS SIEBEN. Vouchers can only be redeemed for services provided by Vivea Hotels. Cash payment, reimbursement or the purchase of other vouchers is not possible.